Privacy Policy

1 Information We Collect

prionexlira collects information when you register for our budget tracking services, use our platform features, or communicate with our support team. We're transparent about what we gather and why we need it.

2 How We Use Your Information

Your information helps us provide better budget tracking services and improve your experience with prionexlira. We use collected data for specific, legitimate purposes that benefit our users.

• Delivering our budget tracking platform and maintaining your account security
• Processing payments and managing subscription billing cycles
• Providing customer support and responding to your inquiries promptly
• Sending important service updates, security alerts, and platform notifications
• Analyzing usage patterns to enhance features and develop new tools
• Complying with legal obligations and protecting against fraud or security threats
• Personalizing your dashboard and budget recommendations based on your preferences

We never sell your personal information to third parties or use it for purposes unrelated to our budget tracking services. All processing activities align with Canadian privacy legislation and international best practices.

3 Information Sharing and Disclosure

prionexlira maintains strict controls over information sharing. We only disclose your data in specific circumstances that serve legitimate business or legal purposes.

• Service Providers: Trusted third-party companies that help us operate our platform, process payments, or provide customer support under strict confidentiality agreements
• Legal Requirements: When required by Canadian law, court orders, or to protect our rights and the safety of our users
• Business Transfers: If prionexlira is acquired or merged, your information may be transferred as part of the transaction with continued privacy protection
• Consent-Based Sharing: When you explicitly authorize us to share specific information with third-party integrations or partner services

All third-party service providers must meet our security standards and are contractually obligated to protect your information. We conduct regular audits to ensure compliance with our privacy requirements.

4 Data Security and Protection

Protecting your financial information is our top priority. prionexlira implements comprehensive security measures to safeguard your data against unauthorized access, disclosure, or misuse.

• 256-bit SSL encryption for all data transmission between your device and our servers
• Advanced encryption at rest for stored financial data and personal information
• Multi-factor authentication options to secure your account access
• Regular security audits and vulnerability assessments by independent security firms
• Restricted employee access to personal data on a need-to-know basis only
• Automated backup systems with secure, geographically distributed storage
• Real-time monitoring for suspicious activity and unauthorized access attempts

While we maintain industry-leading security practices, no system is completely immune to threats. We continuously update our security protocols and notify users promptly if any security incidents occur that might affect their information.

5 Your Privacy Rights

Under Canadian privacy legislation, including PIPEDA, you have significant rights regarding your personal information. prionexlira respects these rights and provides clear mechanisms for exercising them.

To exercise these rights, contact our privacy team using the information below. We respond to all privacy requests within 30 days and provide detailed explanations of any actions taken or limitations that may apply.

6 Data Retention and Deletion

prionexlira retains your information only as long as necessary to provide our services and comply with legal obligations. Our retention practices balance user privacy with operational requirements.

• Active Accounts: Information is retained while your account remains active and for legitimate business purposes
• Closed Accounts: Most personal data is deleted within 90 days of account closure, except for legally required records
• Financial Records: Billing and transaction data may be retained for up to 7 years to comply with Canadian tax and accounting regulations
• Support Communications: Customer service records are typically retained for 3 years for quality assurance and dispute resolution
• Anonymous Analytics: Aggregated, non-identifiable usage statistics may be retained indefinitely for product improvement

When data reaches its retention limit, we use secure deletion methods to ensure information cannot be recovered. You can request early deletion of specific data types, subject to legal and contractual obligations.

7 Cookies and Tracking Technologies

prionexlira uses cookies and similar technologies to enhance your experience and understand how our platform is used. We provide transparency and control over these technologies.

• Essential Cookies: Required for basic platform functionality, user authentication, and security features
• Preference Cookies: Remember your settings, language preferences, and dashboard customizations
• Analytics Cookies: Help us understand user behavior and improve our services (you can opt out)
• Third-Party Cookies: Used by integrated services like payment processors, with their own privacy policies

You can manage cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies may limit some platform features, but essential functionality will remain available.

8 Changes to This Policy

We may update this privacy policy to reflect changes in our practices, legal requirements, or service offerings. prionexlira is committed to maintaining transparency about any policy modifications.

• Material changes will be communicated via email to registered users at least 30 days before taking effect
• Minor clarifications or updates may be posted directly to our website with updated effective dates
• Previous versions of our privacy policy are archived and available upon request
• Continued use of our services after policy updates constitutes acceptance of the revised terms

We encourage users to review this policy periodically. Significant changes that affect your privacy rights will always be highlighted and explained in plain language.